Home > Apple, Journal > NVIDIA…Saga: Part 4 – Got My Mac Back

NVIDIA…Saga: Part 4 – Got My Mac Back

September 28th, 2009 Leave a comment Go to comments

Got My Mac Back

I got my MacBook Pro back via FedEx this morning while I was away getting my car repaired. (kinda funny)

To recap, my NVIDIA graphics processor/logic board died and the reason was due to a defective shipment of processors sent by NVIDIA between the period of Fall 2007 to mid-2008. I purchased my Mac within that time and showed symptoms that matched the problems outlined in the article on apple.com. So I called Apple phone support to confirm, they agreed, mailed a box to me, and I shipped it off approximately two weeks ago.

Now that I have it back it came with a “AppleCare Service Product Repair Summary” that lists a whole bunch of good news I didn’t request.

Apple covered your repair as described on the left…There is no charge for the service that we performed.

We replaced these parts:

  • Optical SuperDrive – optical drive read/write data error
  • Keyboard – inoperative key(s) [I didn't even know this!]
  • Left In/Out Board – audio alarm/prefailure notice [I also didn't know this. lol]
  • Top Case – trackpad button issues
  • Logic Board – No video [This is the only reason I contacted Apple for repair.]

I am ever so grateful to Apple for doing more than I asked for, and for free no less! Folks, the cost of this repair is, in the very least, equivalent to a brand new 15-inch MacBook Pro! Furthermore, my Mac’s warranty expired months ago and I have no AppleCare service plan–which I need to get on top of by the way. So, thank you, thank you, thank you Apple, Inc!

-MacDavid

  • memet
    What graphic chip did they replace the old 8600m GT with? If they put the same motherboard with same nvidia chip, your macbook pro can burn again...
  • I believe they replaced it with the same chip. The issue was that the
    chip that I had was defective from the manufacturer. Now assuming
    they didn't place another defective chip in my laptop, I would hope
    that it will not fail again. Is there any accounts of people having
    the graphics card fail again after repair?


    Thanks for commenting.




    David Moore
    Video Editor/Producer
    macdavidpro@gmail.com
    Twitter: twitter.com/macdavid
    Blogger: macdavidpro.com
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